Q; Do you submit charges to my insurance or do I have to pay at the time of service ?
We file insurance on your behalf, but you will be responsible for any unpaid charges. If there isa problem with the isnurance not paying on the charges, you need to call them and follow up wit them.
Q: How much do I need to pay at the time of visit ?
You will be responsible for copays and any deductibels at the time of service. We accept, Visa, Master Card and Discover.
Q: What insurance plans do you accept ?
We participate with most insurance plans, except medicaid plans. Please call the office to verify if we take your insurance or you may check insurance company website.
Q: Will my insurance pay for allergy testing and or allergy shots?
All plans have different benefits. Please check with your company for exact covered benefits.
Q: Do you charge an office visit every time we get an allergy shot?
No, shots are given by a nurse and the only time you are charged for an office visit is when you see a doctor or extender.
Q: If I desagree with what my insurance has paid, will you call them for a better explanation?
No, if you disagree with the payment, you need to call the customer service department at the number on the back of your insurance card.
Q: Do you know if a co-pay applies to my allergy shots?
No, please check with your insurance provider.
Q: Is there a code I can give my insurance provider to check and see if the allergy shots are covered?
Yes, please use the following: Single Injection = 95115, Multiple injections = 95117
Q: Is there a code I can give my insurance provider to see what they will pay on allergy testing?
Yes, please use these codes: 95004 and 95024
Q: What if I do not have my insurance information at my time of service?
You will be identified as a "self-pay" patient and will need to pay at your time of service or before you appointment you may call our business office and set up a payment plan.
Q: Do you participate with Medicaid?
No.
Q: If I need a referral will you call my primary care physician (PCP)?
No, patients are responsible for getting their referrals before their appointment.
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